You’ve completed comparing software providers and selecting the platform that best meets your company’s requirements. Now, you’re on pace to simplify processes and boost staff productivity. The answer is “it depends.” While selecting the software that best meets your requirements is vital, having a solid software deployment plan is also vital. This strategy will increase user engagement and ROI, ensuring that the new software helps staff enhance productivity rather than reduce it.
It is unlikely that simply launching a new platform and waiting for people to use it will result in success. A well-thought-out Walkme implementation procedure is required to achieve actual acceptance. Following these implementation steps will help you get there.
- Identify Business Needs
Any newly bought software should have a measurable and meaningful impact on your company. It’s critical to understand exactly what problem the software is designed to solve and ensure that it actually achieves that goal. Continue to evaluate the technology’s effectiveness throughout the Walkme implementation process. Speak with employees who use it to determine how it affects their productivity. If you do not see any good changes, you will be able to identify and resolve the problem more easily.
- Set Milestones to Measure Progress
Set a few minor targets to work toward during the Walkme implementation process, keeping the larger goal in mind. Passing milestones will allow you to assess the new product’s success. For example, you purchased the software to save staff time. A milestone could be completing a task at progressively shorter intervals. It could also refer to completing more work in a given amount of time. However, you decide to define goals and determine how you will measure the success of the implementation.
- Engage Employees to Encourage Adoption
You should now have a clear grasp of your needs and measurable targets. Now, it’s time to start the software implementation phase. One of the most difficult software implementation challenges is ensuring that your users actually use it. It may appear to be a small matter, but involving employees and ensuring that the software meets their requirements is crucial. Employees will be less encouraged to use a product if they do not recognize its worth. Increase adoption rates by giving employees an opportunity to evaluate the new software before it is implemented. Ask for feedback and make any tweaks or modifications that may encourage more people to use it.
- Make Onboarding Easier With A Training Solution
A digital adoption platform (DAP) is an excellent technique to accelerate the adoption of any new software. WalkMe’s DAP provides on-screen, contextual coaching in real time to help employees learn a new software platform faster.
Pop-up reminders and navigation aids reduce aggravation associated with navigating an unfamiliar interface, ensuring that productivity remains high throughout the learning process. When combined with a typical training procedure or used on its own, the DAP provides step-by-step instruction and interaction to turn doubters into supporters of your new product.
- Use Analytics to Measure Success
To properly justify the cost of a new software system, you must have the numbers to illustrate its effectiveness. Developing an analytics system to track progress is a key step in the software implementation process. Track how successfully the program is meeting its promises by using the milestones and goals you set at the start. How many people converted, and how quickly? How has productivity changed? How many fewer calls to your IT help desk?
Conclusion
If you get affirmative replies to those questions, you’ve built an effective and engaging software implementation strategy. Hence, follow the expert tips for effective Walkme implementation.